Job Title: Volkswagen Technician
Department: Service Department
Reports to: Service Manager
Position Description: The Volkswagen Technician is responsible for inspecting, maintaining, and repairing Volkswagen vehicles. She/he provides the mechanical support for the automobile dealership. Requires proficient use of tools, such as: computerized diagnostic tools and power tools (pneumatic wrenches, lathes, welding torches, jacks, and hoists).
Duties & Responsibilities:
- Requirements - Correctly troubleshoot customer concerns using the latest administrative and technical tools provided - Ensure that common courtesy is shown toward all customers you come into contact with - While in the vicinity of the Service Drive, act as a secondary customer greeter to customers that have not yet been acknowledged - Keep up to date with all technical publications, Service Communications and Assist terminal operations - Make every reasonable effort to ensure safe and honorable vehicle service is delivered as promised the first time - Address all original customer concerns before moving onto additional sales - Inspect every vehicle for additional sales opportunities ensuring that the vehicle is being maintained to factory recommendation - Ensure the customer's vehicle is returned as clean, or cleaner than when it arrived - Participate in any Factory, or in-house sponsored training programs offered to you - Complete all paper or computer work completely and correctly, then ensure all required shop forms are printed and turned in - Perform any other duties assigned by the Service Manager, ASM or Group Leader - Always come to work on time, ready to work, and in a clean uniform
- Extra Consideration: - Experience in performing warranty and non-warranty inspections, diagnostic, maintenance, and repair service on company brand vehicles - Proven track record of achieving or over-achieving goals - Outstanding communication skills - Professional appearance and work ethic - Great attitude with a high-energy personality - Superior customer service skills - Ability to read and comprehend instructions - Ability to exercise good judgment
- Valid driver's license and good driving record
Certificates, Licenses, & Registrations:
Refrigerant Handling License & Master Automobile Technician Certification required.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to lift or carry 40-60 lb. mechanical parts and tools, bend, kneel, reach, stand for long periods of time, climb ladders, or handle and assemble parts. Frequently uses small hand tools and computer.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee may be exposed to outside weather conditions. The employee is frequently exposed to moving mechanical parts and fumes or airborne particles. The noise level in the work environment is usually moderate or loud
Herzog-Meier Auto Center is growing and currently has several openings for Technician / Mechanic candidates to join our growing service department at all experience levels. We would love to discuss your qualifications and the different opportunities that would be the best fit.
WE ARE FULL OF WORK OPPORTUNITIES. WE CAN GIVE YOU THE HOURS YOU WON'T GET ELSEWHERE...!
We offer a very competitive pay structure. Actual pay will be based on skills and ability. 3+ Years experience highly preferred. A signing bonus may be available for the right candidate! You must be able to pass a background check and pre-employment drug test, and must have a clean driving record.
What We Offer:
We are family owned for over 60 years, providing excellent opportunities for advancement and growth within our multi-franchise company of dealerships.
A professional, fun and friendly working environment for both employees and customers
Medical, Dental and Vision Insurance Available
Supplemental Life Insurance
Short Term and Long Term Disability Packages
Employee discounted purchases for you, your family , and your friends.